Terms & Conditions
Legal & Privacy

Terms and Conditions

Welcome to my psychotherapy practice. These Terms and Conditions govern your use of my services, including in-person and online sessions, as well as your interactions with this website. By engaging in therapy or using this website, you agree to the following terms and conditions.

1. Therapy Sessions

Duration: Each therapy session lasts for 50 minutes.

Initial Consultation: The initial consultation fee must be paid in advance before the session. This consultation will include a discussion of your needs, the proposed therapeutic approach, and any questions you may have.

Ongoing Sessions: Once therapy is agreed upon, fees for all scheduled sessions are payable in full, regardless of whether the session is attended or cancelled, even with advance notice. This policy ensures the commitment and consistency required for effective therapy.

Cancellations: If the therapist cancels a session for any reason, no fee will be charged for that session. Similarly, no fees are charged during holiday breaks arranged by the therapist.

2. Fees and Payment

Payment Schedule: After the initial consultation, fees are paid monthly upon receipt of the invoice. Payments must be made promptly by the due date specified on the invoice.

Payment Method: Payments can be made via bank transfer, credit/debit card, or any other method agreed upon during the initial consultation.

Fee Adjustments: Any changes to fees will be discussed with you in advance and will typically be reviewed annually.

3. Confidentiality

Client Information: All information shared during therapy sessions is confidential and will not be disclosed to any third parties without your explicit consent, except in circumstances where there is a legal obligation or a serious risk of harm to yourself or others.

Data Protection: Personal data collected during therapy and through the website is handled in accordance with UK data protection laws. This includes ensuring that your data is securely stored and only accessible to authorized personnel.

4. Online Therapy

Platform: Online therapy sessions are conducted via a secure, encrypted platform to ensure your confidentiality and privacy.

Technical Issues: If technical difficulties occur during an online session, efforts will be made to reschedule it as soon as possible.

Location: To maintain the confidentiality of the therapeutic process, clients must ensure they are in a private and secure location during online sessions.

 

5. Website Use

Content: The content on this website is for informational purposes only and does not constitute professional advice. While I strive to keep the information updated and accurate, I do not guarantee the completeness or accuracy of the information provided.

Privacy Policy: By using this website, you agree to the collection and use of information in accordance with the Privacy Policy outlined separately on the site.

Cookies: This website uses cookies to enhance the user experience. By continuing to use the site, you consent to the use of cookies in accordance with the Cookie Policy.

 

6. Cancellation and Termination of Therapy

Client-Initiated Cancellation: You may terminate therapy at any time, but fees for scheduled sessions during the week will still be paid in full.

Therapist-Initiated Termination: The therapist reserves the right to terminate therapy if it is deemed that the therapeutic process is no longer beneficial or if the therapeutic relationship has broken down. In such cases, no further fees will be charged, and referrals to other professionals may be provided if appropriate.

 

7. Ethical Standards

Professional Conduct: I adhere to the ethical guidelines and standards set forth by the professional bodies I belong to, including The British Psychotherapy Foundation (BPF), British Association for Counselling and Psychotherapy (BACP), The Society of Analytical Psychology (SAP) and the International Association for Analytical Psychology (IAAP).

Safeguarding: I am DBS-checked and bound by safeguarding duties. I will address any concerns regarding clients’ safety in accordance with legal and ethical guidelines.

 

8. Complaints

Procedure: If you have any concerns or complaints about the therapy provided, these should be raised directly with me in the first instance. If the issue is not resolved, you may escalate the complaint to the relevant professional body.

 

9. Amendments to Terms and Conditions

Updates: These Terms and Conditions may be updated periodically. Any significant changes will be communicated to you directly. Continued use of my services or the website after such changes indicates your acceptance of the new terms.

 

10. Governing Law

Jurisdiction: These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

By engaging in therapy or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or need further clarification, please do not hesitate to contact me.